Backend systems cannot receive real-time notifications about conversations. There's no way to trigger workflows, update CRMs, or alert teams when specific events occur.
WordPress users (40%+ of websites) must manually edit theme files to add the script tag. This is error-prone and requires technical knowledge that many WordPress users don't have.
When website content changes, the AI may provide outdated information until manually re-indexed. This creates inconsistencies and requires manual intervention.
The AI can only respond with text. It cannot trigger website actions like opening a modal, navigating to a page, adding items to cart, or initiating checkout.
Users on popular platforms like Webflow, Framer, Wix, and Squarespace need easier integration paths with platform-specific documentation and native components.
Developers cannot integrate Minimal data with external tools, BI platforms, or custom applications programmatically. All interaction must happen through the web dashboard.
Users can see what questions are asked but not how visitors navigate conversations, what paths lead to conversions, or where users drop off in the interaction flow.
React developers currently need to use the universal script tag which doesn't integrate naturally with React's component model. This makes state management and lifecycle handling more difficult.
Users have no way to stay updated on new features, community highlights, tips, and product announcements without actively checking the website or social media.
Next.js applications using App Router or Pages Router need special handling for SSR, hydration, and code splitting. The current script approach doesn't optimize for Next.js patterns.
The chat widget uses default system fonts, which may not match the website's brand typography. This creates visual inconsistency with the host website.
The current analytics view is fixed and may not highlight the metrics most important to each user. Different stakeholders need different views of the data.
Developers cannot programmatically control the widget, respond to events, or integrate deeply with their applications without comprehensive API documentation and functionality.
Vue.js developers miss out on Composition API support and reactive state management. Plugin-based integration would feel more natural in Vue applications.
Users with disabilities may have difficulty interacting with the chat widget. Screen reader support, keyboard navigation, and color contrast may not meet WCAG standards.
Users cannot customize or disable widget animations. Some websites prefer subtle animations while others want more prominent attention-grabbing effects.
The AI's responses don't improve over time based on user interactions. Repeated unsuccessful queries don't trigger learning, and positive interactions aren't reinforced.
Analytics data is locked in the Minimal dashboard. Users cannot export data for custom analysis, feed into BI tools, or integrate with their data warehouse.
Websites serving international audiences cannot provide conversational experiences in their visitors' preferred languages. Users must interact in the website's primary language only.
Users must manually check the dashboard to stay informed about performance. There's no way to get regular updates delivered automatically to stakeholders.
There's no central place for thought leadership content, best practices, tutorials, and customer success stories. Users must rely solely on documentation.